Earn points as you shop
The amount you spend on every completed order turns into Community points and accumulates in your account.
Experience Hub
Moose Mood Community
Community is our membership programme that turns your shopping into privileges and your experience into contribution. Earn points, get pre-order access, become part of the products tested in the field.
Moose Mood Community is more than a points programme. It is a community we built to sit at the same table with the people who actually use our products in the field, and to design better gear with their feedback. Membership is free, the privileges are permanent.
What awaits Community members?
Turn your points into discounts
Use your accumulated points as a discount on your next order; valid alongside campaigns.
Pre-order new collections
Season collections open to Community members before everyone else, so you never miss your size.
Product testing gifts
Selected members receive new products as gifts to try in the field, and your feedback shapes the product.
Event and workshop invitations
Priority invitations to brand and sponsor events, trail meet-ups and workshops.
Priority support
Community members' order tracking and support requests are queued first.
How It Works
Turn points into discounts in three steps
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1
Join for free
Community privileges activate in your account the moment you sign up.
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2
Shop and earn points
Every delivered order is reflected in your account as Community points.
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3
Spend your points as a discount
Convert your accumulated points into a discount on your next order.
Points and discount arithmetic
These values are identical to the Experience Hub summary in your member panel.
How do you earn points?
| Action | Points earned |
|---|---|
| Membership sign-up (one-off) | +5 |
| Each delivered order | +10 |
| Orders of 3.000 ₺ and above | +20 |
| Approved product review | +10 |
On orders above 3.000 ₺ the +20 points replace the +10 points; they are not added together.
Tiers and discount rate
Kaşif (Explorer)
10+ points
Yolcu (Trekker)
30+ points
Rehber (Guide)
50+ points
Zirve (Summit)
100+ points
Example: Sign-up (+5) + one order above 3.000 ₺ (+20) + one more order (+10) = 35 points → Yolcu tier, %10 discount.
Programme terms
- Offers cannot be combined. Only the single most advantageous discount is applied automatically to your basket; the checkout offer can be added on top. The checkout offer does not apply when a "Buy X, Pay for Y" offer is in use.
- The tier discount is limited to the products and categories defined for that tier and cannot be combined with products on offer.
- Points rules, tier thresholds and the tier discount rates above may be changed, reduced or suspended unilaterally by the company without prior notice, and the programme may be discontinued entirely. Changes take effect as soon as they are published on this page; members cannot claim acquired rights or make any claim for compensation or entitlement as a result of such changes.
